CompassWell – InRoom Spa

Privacy Policy – Compasswell GmbH

Scope of the Privacy Policy

This Privacy Policy applies exclusively to the use of our website and our newsletter.

 

Contact Information of the Controller and Data Protection Officer

Controller: Compasswell GmbH info@compasswell.ch

Data Protection Officer: Compasswell GmbH Data Protection info@compasswell.ch

Processing of Personal Data (Type, Purpose, and Usage)

When Visiting the Website

When visiting our website, information is automatically stored in server log files, such as the IP address of your device, the date and time of access, the URL of the page visited, and information about the browser and device used. This data is collected to ensure the operation and optimization of the website. The legal basis for this processing is Art. 6(1)(b) GDPR.

Order Processing

To process an order, we collect personal data such as name, address, phone number, email, and payment information. This data is processed in accordance with Art. 6(1)(b) GDPR to fulfill the contract.

Newsletter

To send our newsletter, we require your email address. You can withdraw your consent to receive the newsletter at any time.

Transfer of Data to Third Parties

For Contract Fulfillment

Data will only be shared with third parties to fulfill contractual obligations, such as shipping providers or payment processors.

Acuity Scheduling Voucher and Ticket System

Your data will be stored and processed through the Acuity Scheduling platform for managing vouchers and tickets.

Digital Infrastructure

Our website uses services from Acuity Scheduling, Amazon Web Services (AWS), the monitoring tool Squarespace, and the web analytics service Plausible. These third-party providers process your personal data to ensure the proper operation of the website.

Cookies

We use cookies to optimize user experience and collect anonymous usage data. You can disable the use of cookies in your browser settings, but this may limit the functionality of certain features.

Analytics Tools

Our website uses Google Analytics to analyze user behavior. You can prevent cookies from being stored by adjusting your browser settings.

Your Rights

You have the right to access, correct, delete, restrict the processing of, and transfer your personal data. You also have the right to withdraw any consent you have given and object to the processing of your data. Additionally, you can file a complaint with the relevant supervisory authority.

Data Security

Your personal data is transmitted via SSL encryption, and we use technical and organizational measures to protect it from unauthorized access.

Retention Period

We retain your data only as long as required by law or necessary for the purposes outlined in this policy. Data that is no longer needed will be deleted in accordance with applicable legal retention periods.

Changes to the Privacy Policy

This Privacy Policy may be amended or updated at any time to reflect new processing methods. Effective date: 23.10.2024